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Shipping

Our shipping rates & methods are given below:

Anywhere in India - Free Shipping, Standard Delivery (3-5 business days)
Singapore, Malaysia - INR 1500, Standard Delivery (5-7 business days)
UK, US - INR 2000, Standard Delivery (7-10 business days)
Canada - INR 3000, Standard Delivery (8-14 business days)

Once your order is shipped, you will receive an intimation of delivery and a link to track your package. Our orders are typically delivered within the stipulated 3-14 business days however, there maybe delays due to national and public holidays. We partner with the best logistics companies to ensure hassle-free delivery but if at all you face any issues do write to us at support@maybellindia.com

 

Packing

Meticulous care is taken to ensure that your orders reach you in perfect condition. If on the off-chance our packaging standards do not meet your satisfaction, do feel free to write in to us.

 

Exchange policy

We hope that you will be happy with what you ordered, but if something isn't right, let us know. We are happy to exchange your piece in another color, a different size, or even an entirely new style. However, the exchanged item must be in unused, unsoiled condition with all tags & labels intact. The exchange must be done within 14 days of delivery. Unfortunately we do not offer exchanges on international orders.

 

Refund policy

In the unhappy event that you need to return merchandise you have ordered from us, we provide refund under the following circumstances:
  1. Product not similar to the display
  2. Damaged during the transit
  3. Delivered after the estimated shipping date
  4. Colour bleeding, shrinkage or any other glaring quality issues

However, the products returned must be in unused, unsoiled condition with all tags & labels intact. The return must be done within 14 days of delivery. We do not accept returns on discounted items.

 

Easy Returns and Exchanges

Follow these simple steps to return your purchase by mail.

  1. Fill out the Returns & Exchange form below. You will need to give the item code(s) of the product(s) that you're returning. You will also need to give the invoice number mentioned on your bill that you received with your order.

    You will receive an intimation by email once the package is received at our end and your exchange processed.